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Shipping & Delivery
Products – Estimated Delivery Date/Time will be available during checkout page or order status email within 24 hours. We dispatch order within same business day (Cut-off time 12:00 Noon IST). You may contact [email protected] for more information with Order number.
Services– Delivery of services will be confirmed to your registered email ID. For any issue, you may contact [email protected]e2zstore.com with order number.
Card/Codes/Vouchers– Codes will be delivered electronically to your registered email. You may contact [email protected] for more information with Order number.
For Pre-Order/Back-Order Booking– We are not liable for any delay in the delivery of products due to any reason.
Return & Refund
Once delivering your order there are absolutely no return/refunds. The delivered product (Covered under Manufacturer Warranty) is guaranteed to be exactly as described and in working condition, if your delivered product is not in working condition, email [email protected]e2zstore.com within 24 hours of delivery for Brand Warranty information. Buyer must contact Manufacturer’s support/Service Center with Invoice for replacement/repair.
In the case that your delivered product is not as described, a full refund will be issued for the full purchase amount only after post validating necessary information from manufacturer. A reverse pickup will be arranged by us for smooth return process (If applicable).
*Any Prepaid Game/Gift Card redeemed post delivery will not be applicable for return/refund under any circumstance.
Cancellation
For Cancellations, Please cancel your order before dispatch from “my account” page or contact [email protected]e2zstore.com to cancel order.
Order with “On hold” status will be cancelled automatically after 48 hours.
Pre-Order Cancellation – We won’t be able to cancel Pre-Order Product(s).
We reserve right to cancel suspicious order(s).
Refund On Cancellation – Please note in case you wish to cancel your order then Payment Gateway charges will be deducted (Upto 10%) and we will refund you the amount within 21 Business day to source of the Payment.
